Sleepy's Support Ticket - Saddle River, New Jersey

Poor Quality Mattress/Service - SLEEPY'S BRAND - WALDORF

Created By: Contessa's Picture Contessa Last Reply: Contessa's Picture Contessa
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: SLEEPY'S BRAND - WALDORF

I purchased a Queen-Waldorf mattress from Sleepy's in Saddle River, NJ on 5/12/2008 (approx 16 mos ago-Inv#05128SRLIAM) and after 9 mos, I began to feel the mattress was developing a huge deep indentation in the center. After contacting them and having their 'inspection', I find out that they will only replace the box spring because the flaw it is only 1 3/8 inch deep instead of the needed 1.5 inches. As a result of my inspection, only the box spring (for which they want to charge me $89.99 delivery PLUS $14.99 to remove the old box spring that is defective). Even though the mattress is clearly sunken right in the center, they are suggesting I wait another 60-90 days to get a re-inspection to see if I meet their 1.5 inch deep indentation to have both mattress/box spring replaced (who knows at what cost). I only weigh 125 lbs and sleep alone. HELP! PLEASE!


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Sleepy's Reviews and Complaints More Sleepy's reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Sleepy's reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team