Sleepy's Complaint

Sleepy's Complaint

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Sleepy's does not honor their warranties - they don't even give you full disclosure. - Mattress Set


We purchased a mattress set in 2007 for over $3500. We were told it had a 15 year non-prorated warranty. We were never given any paperwork on the warranty - this was all "word of mouth." In 2012 we moved to a smaller home and the king size bed would not fit up the steps. We gave the set to our son and his wife. They've had it only a year and half and it is sagging so badly that they can't get a good night's sleep. I called about the warranty and was told it was non-transferrable. Nowhere in my original paperwork do I have anything about that..... Many phone calls later I still have no satisfaction. Sleepy's won't even return our calls. This is not a good company to deal with!


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