Sleepy's Complaint
Reviewed by
Sleepy's and refusal to honor warranty - Stearn's and Foster
2 years ago, I bought a high end mattress at Sleepy's in West Springfield MA. A year later the mattress started to sag in the center. We contacted both Sleepy's and Stearn's and Foster. The mattress manufacturer made us take photos and measurements. They got them and then told us that we had to go through Sleepy's for the action on the warranty. The sagging has gotten so bad that I now have chronic back pain and frequently wake in the night with pain. My husband and I have to sleep on opposite ends of the bed to keep from rolling to the center. Sleepy's used their "ruler" test and told us that our problem is not significant enough under warranty. What a scam.!!! If you lay in the middle of the bed you can see the indent all around you. Their is clearly something wrong with this mattress but Sleepy's and Stearns and foster refuse to acknowledge the problem. I will be contacting the Better Business Bureau as well. This is ridiculous
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Sleepy's reviews
- Sleepy's satisfaction assurance plus and trail/return period.
- Terrible Customer service
- Sleepy's does not honor their warranties - they don't even give you full disclosure.
- Sleepy's Mattress'
- Liars
- Underhanded Invoice Practice
- Underhanded invoice
- BOX SPRING
- Sleepy's nightmare
- Breach of Contract
- Bad Karma
- I will never
- Not the mattress I ordered
- Poor Quality Mattress/Service
- MATTRESS HORROR STORY
- Sleepy's I Had A Great Experience
More
Similar reviews
- Sleepy's Warranty Fraud
- Sleepy's does not honor their warranties - they don't even give you full disclosure.
- HHGregg refusal to honor warranty
- Leslie's Pool Supplies has a false and fraudulent warranty policy.
- Sleepy's Mattress'
- Sleepy Wrap
- will not honor mattress warranty
- Won't honor there warranty
- LG no valid warranty
- Lowes Home Improvement Will Not Honor Generator Warranty
- Sleepy's Mattress - Satisfied Customer after Measured UP!!!!
- PRODUCTS DON'T HONOR WARRANTIES AND NEITHER DOES BEST BUY
- Dimension/Performance First Fraudulent Extended Car Warranty by issued by Chrysler dealer
- DO NOT BUY FROM ASHLEY!!!!
- Won't honor warranty
- Samsung SSD Warranty Worthless
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"I had a problem with my local Home Depot based on a discount I thought I was owed and a Home Depot employee read my review and responded to me directly with a resolution." Chris J.
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: rfaithdoc
Company: Sleepy's
Product: Stearn's and Foster
Date Added: 4 years ago
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live