Sleepy's Complaint

Sleepy's Complaint

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MATTRESS HORROR STORY - SLEEPY'S BRAND - WALDORF


I purchased a Queen-Waldorf mattress from Sleepy's in Ramsey, NJ approx 16 mos ago and after 9 mos, it has a huge deep indentation in the center. After contacting them and having their 'inspection', I find out that they will only replace the box spring because the flaw it is only 1 3/8 inch deep instead of the needed 1.5 inches. At this poin, they will only replace the box spring (for which they want to charge me $89.99 delivery) even though the mattress is clearly sunken right in the center. I only weigh 125 lbs and sleep alone. HELP! PLEASE!


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Comments


CSable says: (5 years ago)
 0
Thank you for sharing your concern(s). We welcome the opportunity to speak with you. Please reach out to me at csable@sleepys.com and include your invoice number and/or customer code and a telephone number with the best date and time to reach you.



CSable says: (5 years ago)
 0
Thank you for sharing your concern(s). We welcome the opportunity to speak with you. Please reach out to me at csable@sleepys.com and include your invoice number and/or customer code and a telephone number with the best date and time to reach you.




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